Write to support@gameplex.ai. Include your order reference if you have one; if you don't, tell us the game and roughly when you ordered and we'll find it.
Order placed → our team arranges the details with you directly (packs, goals, timing) → work done → order complete. At any point in that chain you can ask us where things stand.
If you see a charge you don't recognise, write to us first — we investigate immediately against order records and resolve most billing questions within one business day.
Orders above $2,000, multi-account plans and long-running engagements are handled personally: send us the details and we'll return a scope, a price and a payment link.
The Service is operated by Gameplex Inc. (USA). 50 West 23rd Street, New York, NY 10010, USA. Privacy requests: privacy@gameplex.ai.
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