Support

By gamers, for gamers

The top-up store for serious players.

Pick your game, choose how much value you want applied, and check out. Our team takes it from there — the value you choose, delivered through the game's official channel to your player ID.

At launch: Visa, Mastercard, Apple Pay, Google Pay

How we work

Four steps, no account login.

  1. 01

    Pick your game

    Choose a title and the value you want applied.

  2. 02

    Enter your player ID

    The ID the game already shows you. Nothing to hand over.

  3. 03

    Pay

    Card, Apple Pay or Google Pay. Gameplex Inc. is the seller.

  4. 04

    Delivered to the game

    Through the publisher's official channel, with a delivery record.

The standard

What you can hold us to

  • Safe and secure transactions

    Encrypted payments handled by a PCI-compliant partner, and every order completed through official channels by player ID — your card and your game account both stay protected.

  • Human support, daily

    Support available daily — most inquiries get a human response within one business day.

  • Refunds you can count on

    Cancel free any time before fulfilment starts. Undeliverable orders are always refunded in full.

  • A decade in mobile gaming

    Built by operators from publishing, community and the payment rails games run on.

Who we build for

For the players who master every season.

Day-one veterans. Season grinders. The players every leaderboard counts on. Games are built around you — so is this store.

Questions

Frequently asked

What do I need to provide?
Your game, the value you want, and your player ID (UID — for some games also the server or zone). Delivery runs through official channels against that ID.
Which packs do I get?
You order a top-up value and it's delivered through the game's official channel to your player ID. Tell us what you're saving toward — event bundles, passes, specific offers — and we'll flag the timing windows that make it go furthest.
How do I pay?
By major cards at checkout, opening at launch. The price shown is final — there are no added fees.
Can I order a custom amount?
Yes — every game page has a custom amount field. Self-serve orders are capped at $500 per order.
I made a mistake on my order
Contact support right away. Before fulfilment starts, anything can be corrected or cancelled.
Which regions do you serve?
Most of the world. We don't serve Russia, Belarus, or regions under comprehensive sanctions.