Most of the games we cover deliver purchases inside the game account itself, so fulfilment happens where your settlement lives. Here's what that looks like from your side: you place the order, our team gets in touch to agree the details — which packs or goals, and a time window that suits you — and then the work happens. Your order is complete when everything agreed has been applied.
Two things define how we operate. First, scope: everything we'll do is agreed before we start, and that agreement is the whole of what happens — the packs you named, the goals you set, nothing else. Second, discretion: anything account-related is arranged privately with our team, never through forms on a website.
A few habits we recommend to every player, with any service of this kind: keep your account's recovery details up to date, use a password you don't reuse elsewhere, and refresh it whenever third-party access of any kind has taken place. Thirty seconds of housekeeping, worth it every time.
Questions before you order — about a specific game, a timing constraint, or how scope works for piloting? Write to our team via the Support page; that's what it's for.